EOL AI Customer Chat Bot
British Council is looking to award and contract to an expert service provider with an already tried and tested AI powered Chat bot to support with customer journey on its English Online website.
Buyer
British Council
Value
£168,990
Published
5 Feb 2026
Closes
15 Jul 2025
Procurement details
Source
Find a Tender
Region
Hackney and Newham
Procurement method
Open
Category
Goods
Contract starts
17 Nov 2025
Contract ends
30 Apr 2026
CPV classifications
48445000
Customer Relation Management software package
48481000
Sales or marketing software package
Lots
Lot 1 EOL AI Customer Chat Bot
£230,000
Delivery: UK · United Kingdom
Documents
Unlock document linkAll information and documents relevant to this opportunity can be found on our e-tender portal
Not provided
All information and documents relevant to this opportunity can be found on our e-tender portal
Bidding documents
Tender notice on Find a Tender
19 Jun 2025
Tender notice on Find a Tender
Tender notice · UK4 · Web page
Contract award notice on Find a Tender
13 Aug 2025
Contract award notice on Find a Tender
Award notice · UK6 · Web page
Untitled document
Not provided
Contract signed · File
Contract details notice on Find a Tender
5 Feb 2026
Contract details notice on Find a Tender
Contract notice · UK7 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.