Customer Satisfaction Surveys
Customer Satisfaction Surveys
Buyer
NORTHERN GAS NETWORKS LIMITED
Value
£475,003
Published
18 Jun 2025
Closes
18 Jun 2025
Procurement details
Source
Find a Tender
Region
Leeds
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79342311
Customer satisfaction survey
Lots
Lot 1 Customer Satisfaction Surveys
£475,003
As regulated companies, the GDNs are required to operate within a regulatory framework which is managed through a contract between us and Ofgem for the delivery of our obligations. The GDNs were incentivised to deliver excellent customer service, and there are penalties if performance is below target. Customer satisfaction is measured through compiling the r...
Delivery: United Kingdom
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.