Awarded Contractocds-h6vhtk-0545ca

Reference - BTNS302100 - BT Five9 Cloud Contact Centre

Direct Award under Crown Commercial Services Framework - RM6116-BT-Lot4c-022-C Year 1 - £216,000 Year 2 to Year 5 - £180,000 annually Approx Lifetime Value - £950,000 - £1.1M

Buyer

CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST

Value

£950,000

Published

25 Jun 2025

Closes

25 Jun 2025

Procurement details

Source

Find a Tender

Region

Cambridgeshire CC

Procurement method

Direct

Category

Goods

Contract starts

18 Jun 2025

Contract ends

18 Jun 2030

CPV classifications

32412100

Telecommunications network

72222300

Information technology services

Lots

Lot 1 Reference - BTNS302100 - BT Five9 Cloud Contact Centre

£950,000

Transparency notice on Find a Tender

10 Jun 2025

Transparency notice on Find a Tender

Award notice · UK5 · Web page

Contract award notice on Find a Tender

10 Jun 2025

Contract award notice on Find a Tender

Award notice · UK6 · Web page

Contract details notice on Find a Tender

25 Jun 2025

Contract details notice on Find a Tender

Contract notice · UK7 · Web page

Contains public sector information licensed under the Open Government Licence v3.0.