Contact Centre Software/Contact Centre as a Solution
The provision (implementation and ongoing support) of Contact Centre Software solution, potentially to include Workforce Management capabilities. A 5+ year contract is currently desired with an estimated value of approximately £2.5 million.
Buyer
The Riverside Group Limited
Value
Not provided
Published
30 May 2025
Closes
1 Apr 2027
Procurement details
Source
Find a Tender
Region
Liverpool
Procurement method
Not provided
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48510000
Communication software package
72212333
Contact management software development services
72261000
Software support services
72263000
Software implementation services
Lots
Lot 1 Contact Centre Software/Contact Centre as a Solution
Value not provided
Delivery: UK · United Kingdom
Documents
Unlock document linkPipeline notice on Find a Tender
30 May 2025
Pipeline notice on Find a Tender
Planned procurement notice · UK1 · Web page
Pipeline notice on Find a Tender
5 Aug 2026
Pipeline notice on Find a Tender
Planned procurement notice · UK1 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.