Awarded Contractocds-h6vhtk-052592

Framework Agreement for the Provision of Interpreting, Translation and Related Language and Communication Support Services

Norfolk County Council (NCC), on behalf of and delegated by the INTRAN Partnership, have let a Multi-Provider Framework for the provision of high quality, value-for-money and innovative Interpreting, Translation and Related Language and Communication Support Services in the East of England and surrounding regions. Norfolk County Council has assigned expert suppliers to the framework, for each lot, who can provide services from interpreters, translators and other language and communication professionals to successfu...

Buyer

Norfolk County Council

Value

£12,300,000

Published

22 Oct 2025

Closes

1 Oct 2025

Procurement details

Source

Find a Tender

Region

Norwich and East Norfolk

Procurement method

Selective

Category

Services

Contract starts

12 Aug 2026

Contract ends

30 Jun 2030

CPV classifications

79530000

Translation services

79540000

Interpretation services

Lots

Lot 1 Face to Face and Remote English/British Sign Language Interpreting, Translation and Other Language and Communication Support Services

£1,400,000

Delivery: UKF · United Kingdom, UKH · United Kingdom, UKJ · United Kingdom

Lot 2 Face to Face and Remote English/Other Languages and Dialects Interpreting

£3,600,000

Delivery: UKF · United Kingdom, UKH · United Kingdom, UKJ · United Kingdom

Lot 3 Telephone, audio and video Interpreting services (English/BSL/Other languages and Dialects than English) on demand and related goods and services

£3,000,000

Delivery: UKF · United Kingdom, UKH · United Kingdom, UKJ · United Kingdom

Lot 4 Video Relay Services for BSL users

£240,000

Delivery: UKF · United Kingdom, UKH · United Kingdom, UKJ · United Kingdom

Lot 5 Translation Services and Other Communication Support Services

£1,800,000

Delivery: UKF · United Kingdom, UKH · United Kingdom, UKJ · United Kingdom

Untitled document

Not provided

Bidding documents · Word document

Specification

Not provided

Specification

Bidding documents · Word document

Call-Off terms and conditions

Not provided

Call-Off terms and conditions

Bidding documents · Word document

Framework terms and conditions

Not provided

Framework terms and conditions

Bidding documents · Word document

Tender notice on Find a Tender

22 Oct 2025

Tender notice on Find a Tender

Tender notice · UK4 · Web page

Tender notice on Find a Tender

22 Oct 2025

Tender notice on Find a Tender

Tender notice · UK4 · Web page

Tender notice on Find a Tender

22 Oct 2025

Tender notice on Find a Tender

Tender notice · UK4 · Web page

Pipeline notice on Find a Tender

24 May 2025

Pipeline notice on Find a Tender

Planned procurement notice · UK1 · Web page

Contract award notice on Find a Tender

14 May 2026

Contract award notice on Find a Tender

Award notice · UK6 · Web page

Untitled document

Not provided

Contract signed · Word document

Contract details notice on Find a Tender

3 Sept 2026

Contract details notice on Find a Tender

Contract notice · UK7 · Web page

Untitled document

Not provided

Contract signed · Word document

Contains public sector information licensed under the Open Government Licence v3.0.