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Provision of NHS 111 Crisis Text Support Service

The Authority intends to award a contract for the provision of 24/7 crisis text support service offering immediate mental health assistance via text messaging to individuals in distress. SLaM will act as the lead provider, delivering the service across the 12 South London boroughs covered by the South East London and South West London Integrated Care boards, these are Bexley, Bromley, Greenwich, Lambeth, Lewisham, Southwark, Croydon, Kingston, Merton, Richmond, Sutton and Wandsworth.

Buyer

South London and Maudsley NHS Foundation Trust

Value

Not provided

Published

22 May 2025

Closes

22 May 2025

Procurement details

Source

Find a Tender

Region

London

Procurement method

Not provided

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

85100000

Health services

85140000

Miscellaneous health services

Lots

Lot 1 Provision of NHS 111 Crisis Text Support Service

Value not provided

South London and Maudsley NHS Foundation Trust will lead the delivery of 24/7 all-age text based mental health crisis service, mobilised by October 20254. It must offer safe and inclusive digital support, including triage and signposting to NHS 111 and crisis services, reduce emergency department pressure and ensure robust training, supervision and governanc...

Delivery: London

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.