Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associ
NHS Commercial Solutions is seeking to engage with the market ahead of a potential procurement exercise for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services. We are inviting suppliers to participate in a Preliminary Market Engagement exercise via the Atamis procurement portal ( https://atamis-1928.my.site.com/) to help shape our requirements and assess market interest. This is not a call for competition and is being conducted without prejudice to any future procurement p...
Buyer
Surrey & Boarders Partnership NHS on behalf of NHS Commercial Solutions
Value
£400,000,000
Published
1 Aug 2025
Closes
3 Dec 2025
Procurement details
Source
Find a Tender
Region
East Surrey
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72300000
Data services
79550000
Typing, word-processing and desktop publishing services
72250000
System and support services
72000000
IT services: consulting, software development, Internet and support
72212314
Voice recognition software development services
72800000
Computer audit and testing services
32332100
Dictating machines
48900000
Miscellaneous software package and computer systems
Lots
Lot 1 Lot 1: Products and/or Services Catalogue
£66,666,667
Lot 1, offers a catalogue of Hardware, Software and Consultancy Services. Hardware will include but not be limited to Dictaphone, voice recording devices, docking, peripherals, accessories, IT equipment. Software will include but not be limited to licenses, software for Speech/Voice recognition, work-flow, support and maintenance. Services may include consul...
Delivery: UK · United Kingdom, UKL · United Kingdom, UKL1 · United Kingdom, UKL14 · United Kingdom, UKL2 · United Kingdom, IE · Ireland
Lot 2 Lot 2 Digital Dictation service solution with AI Technology
£66,666,667
Lot 2 of this framework will offer a Digital Dictation service solution with Artificial Intelligence (AI) Technology which will enhance the traditional process of recording audio for transcription by integrating intelligent features. Instead of solely relying on human transcriptionists, AI-powered digital dictation systems can automatically transcribe speech...
Delivery: UK · United Kingdom, UKL · United Kingdom, UKL1 · United Kingdom, UKL14 · United Kingdom, UKL2 · United Kingdom, IE · Ireland
Lot 3 Lot 3 Digital Dictation service solution without AI Technology
£66,666,667
Lot 3 of this framework will offer a Digital Dictation service solution which will enable clinicians to securely record their verbal notes, which can then be efficiently routed for transcription or speech recognition processing, ultimately streamlining the documentation workflow and contributing to improved patient care and operational efficiency. The digita...
Delivery: UK · United Kingdom, UKL · United Kingdom, UKL1 · United Kingdom, UKL14 · United Kingdom, UKL2 · United Kingdom, IE · Ireland
Lot 4 Lot 4: Outsourced transcription service solution with AI Technology
£66,666,667
Lot 4 will offer outsourced transcription service that primarily utilizes Artificial Intelligence for rapid initial transcription of audio and video files across various languages. The solution must offer a secure platform for file upload and delivery, include features like speaker identification and timestamping, and ideally provide an intuitive interface f...
Delivery: UK · United Kingdom, UKL · United Kingdom, UKL1 · United Kingdom, UKL14 · United Kingdom, UKL2 · United Kingdom, IE · Ireland
Lot 5 Lot 5 Outsourced transcription service solution without AI Technology
£66,666,667
Lot 5 Offers an outsourced transcription services which may have to integrate with the existing systems or work stand-alone/manually. The solution should operate as a complete workflow solution and as such should include the following functionality as a minimum:a comprehensive system to manage Outsourced Transcription Services; compatible with standard Digit...
Delivery: UK · United Kingdom, UKL · United Kingdom, UKL1 · United Kingdom, UKL14 · United Kingdom, UKL2 · United Kingdom, IE · Ireland
Lot 6 Lot 6: Managed service solution
£66,666,667
Lot 6: Managed service solution includes the scopes from Lot 2, Lot 3, Lot 4 and Lot 5
Delivery: UK · United Kingdom, UKL · United Kingdom, UKL1 · United Kingdom, UKL14 · United Kingdom, UKL2 · United Kingdom, IE · Ireland
Documents
Unlock document linkPlanned procurement notice on Find a Tender
16 May 2025
Planned procurement notice on Find a Tender
Planned procurement notice · UK3 · Web page
Planned procurement notice on Find a Tender
27 May 2025
Planned procurement notice on Find a Tender
Planned procurement notice · UK3 · Web page
Preliminary market engagement notice on Find a Tender
31 Jul 2025
Preliminary market engagement notice on Find a Tender
Market engagement notice · UK2 · Web page
Preliminary market engagement notice on Find a Tender
1 Aug 2025
Preliminary market engagement notice on Find a Tender
Market engagement notice · UK2 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.