Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associ
This is a replacement of the existing NHS England endorsed FWA. NHS England is heavily invested in initiatives that improve patient outcomes and relieving pressure on hospitals. There is a growing need for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription, and associated services in the NHS. These technologies offer significant benefits in terms of efficiency, accuracy, and reducing administrative burdens, which are crucial for an organization facing high demand and striving for digital transfor...
Buyer
Surrey & Boarders Partnership NHS on behalf of NHS Commercial Solutions
Value
£400,000,000
Published
16 May 2025
Closes
3 Dec 2025
Procurement details
Source
Find a Tender
Region
East Surrey
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
48314000
Voice recognition software package
32332100
Dictating machines
32342450
Voice recorders
32344110
Voice-logging system
79551000
Typing services
48311000
Document management software package
48517000
IT software package
Lots
Lot 1 Lot 1: Products and/or Services Catalogue
£66,666,667
Lot 1, offers a catalogue of Hardware, Software and Consultancy Services. Hardware will include but not be limited to Dictaphone, voice recording devices, docking, peripherals, accessories, IT equipment. Software will include but not be limited to licenses, software for Speech/Voice recognition, work-flow, support and maintenance. Services may include consul...
Lot 2 Lot 2 Digital Dictation service solution with AI Technology
£66,666,667
Lot 2 of this framework will offer a Digital Dictation service solution with Artificial Intelligence (AI) Technology which will enhance the traditional process of recording audio for transcription by integrating intelligent features. Instead of solely relying on human transcriptionists, AI-powered digital dictation systems can automatically transcribe speech...
Lot 3 Lot 3 Digital Dictation service solution without AI Technology
£66,666,667
Lot 3 of this framework will offer a Digital Dictation service solution which will enable clinicians to securely record their verbal notes, which can then be efficiently routed for transcription or speech recognition processing, ultimately streamlining the documentation workflow and contributing to improved patient care and operational efficiency. The digita...
Lot 4 Lot 4: Outsourced transcription service solution with AI Technology
£66,666,667
Lot 4 will offer outsourced transcription service that primarily utilizes Artificial Intelligence for rapid initial transcription of audio and video files across various languages. The solution must offer a secure platform for file upload and delivery, include features like speaker identification and timestamping, and ideally provide an intuitive interface f...
Lot 5 Lot 5 Outsourced transcription service solution without AI Technology
£66,666,667
Lot 5 Offers an outsourced transcription services which may have to integrate with the existing systems or work stand-alone/manually. The solution should operate as a complete workflow solution and as such should include the following functionality as a minimum:a comprehensive system to manage Outsourced Transcription Services; compatible with standard Digit...
Lot 6 Lot 6: Managed service solution
£66,666,667
Lot 6: Managed service solution includes the scopes from Lot 2, Lot 3, Lot 4 and Lot 5
Documents
Unlock document linkPlanned procurement notice on Find a Tender
16 May 2025
Planned procurement notice on Find a Tender
Planned procurement notice · UK3 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.