Patient/Citizen Communication, Engagement & Hybrid Mail Solutions

32000000

Radio, television, communication, telecommunication and related equipment

64000000

Postal and telecommunications services

72000000

IT services: consulting, software development, Internet and support

The provision of automated One- and Two-way Internet-based online digital communication services such as patient portals and smartphone applications. Managing outgoing and incoming documents and data in a digital format. Introduce new working practices, technologies, and innovation to improve document and data workflow. Easily access all information for exam...

Delivery: UK · United Kingdom, GG · Guernsey, IM · Isle of Man, JE · Jersey

The provision of an automated One Way and Two Way Digital Messaging, SMS, paging and alerting service. The solutions shall be capable of handling inbound/outbound messaging, scheduling communications, using templates and providing data analytics.

Delivery: UK · United Kingdom, GG · Guernsey, IM · Isle of Man, JE · Jersey

The provision of an Agent Calls service based on a Call Centre, providing the ability to make outbound contact and respond to an incoming contact or route the contact to a predefined destination. There is also provision of a One Way and Two Way automated IVR service including intelligent call routing and patient self-service.

Delivery: UK · United Kingdom, GG · Guernsey, IM · Isle of Man, JE · Jersey

The provision of on-site and off-site bulk hybrid mail, including traditional and electronic options. Solutions shall provide digital alternatives to physical print, providing use of templates and electronic data management processes. The platforms shall be self-service with the ability to schedule communications and volume-based deviation alerting.

Delivery: UK · United Kingdom, GG · Guernsey, IM · Isle of Man, JE · Jersey

It is recognised that surveys such as Friends and Family Test Service (FFT) will predominantly be Digital First and using Online (Digital) Communication therefore the requirement is for Bidders to provide automated One and Two way Internet-based online digital communication services such as web based services or smartphone applications. The solutions shall e...

Delivery: UK · United Kingdom, GG · Guernsey, IM · Isle of Man, JE · Jersey

The provision of an automated One and Two way mobile audio messaging, paging and alerting service. This service is intended to replace outdated workforce communication methods such as Fax Machines and analogue Pagers. Solutions shall be capable of handling inbound and outbound communications with scheduling of communications and analytics.

Delivery: UK · United Kingdom, GG · Guernsey, IM · Isle of Man, JE · Jersey

The provision of an end-to-end communication combined solution. To qualify for the Lot suppliers must be awarded to 2 or more Lots to offer a combined solution which encompasses a full-service catalogue, ideally to provide an end to end one stop solution​.

Delivery: UK · United Kingdom, GG · Guernsey, IM · Isle of Man, JE · Jersey