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Energy Comapny Customer Relation Management System (CRM)

Gateshead Council publishing on behalf of Gateshead Energy Company (GEC). GEC is currently updating its customer relations management processes in line with upcoming Heat Network Regulations. To support the growing network aiming to connect an additional 15,000 customers and ensure that key requirements for engagement with customers are achieved, GEC is looking to procure a scalable cloud-based Customer Relationship Management (CRM) system.

Buyer

Gateshead Borough Council

Value

£60,000

Published

22 Apr 2025

Closes

22 Apr 2025

Procurement details

Source

Find a Tender

Region

Tyneside

Procurement method

Not provided

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

48781000

System management software package

72210000

Programming services of packaged software products

72260000

Software-related services

Lots

Lot 1 Energy Comapny Customer Relation Management System (CRM)

Value not provided

Delivery: UKC · United Kingdom

Preliminary market engagement notice on Find a Tender

22 Apr 2025

Preliminary market engagement notice on Find a Tender

Market engagement notice · UK2 · Web page

Contains public sector information licensed under the Open Government Licence v3.0.