Awarded Contractocds-h6vhtk-050270

Debt Resolution Services 2

Crown Commercial Service (CCS) as the Authority has put in place a Pan Government Collaborative Agreement for the provision of Debt Resolution Services, including but not limited to: debt collection, cryptocurrency collection, enforcement, auctioneers, process services, litigation, data services, and spend analytics to be utilised by any central government or wider public sector organisation looking for effective debt recovery such as collections, enforcement, data services, spend analytics and recovery. This 4-yea...

Buyer

Government Commercial Agency

Value

£35,900,000

Published

20 Mar 2026

Closes

30 Sept 2025

Procurement details

Source

Find a Tender

Region

Liverpool

Procurement method

Open

Category

Services

Contract starts

19 Feb 2026

Contract ends

18 Feb 2030

CPV classifications

66000000

Financial and insurance services

Lots

Lot 1 Direct Debt Collections

£35,900,000

FCA regulated debt collection agencies.

Delivery: UK · United Kingdom, GG · Guernsey, IM · Isle of Man, JE · Jersey, SH · Saint Helena, Ascension and Tristan da Cunha, TC · Turks and Caicos Islands

Lot 2 A managed service for enforcement

£35,900,000

Access a panel of enforcement agents.

Delivery: UK · United Kingdom, GG · Guernsey, IM · Isle of Man, JE · Jersey, SH · Saint Helena, Ascension and Tristan da Cunha, TC · Turks and Caicos Islands

Lot 3 Process Servers

£35,900,000

The legal delivery of official legal documents.

Delivery: UK · United Kingdom, GG · Guernsey, IM · Isle of Man, JE · Jersey, SH · Saint Helena, Ascension and Tristan da Cunha, TC · Turks and Caicos Islands

Lot 4 Data Solutions

£35,900,000

Full service data, reports, credit reference and affordability.

Delivery: UK · United Kingdom, GG · Guernsey, IM · Isle of Man, JE · Jersey, SH · Saint Helena, Ascension and Tristan da Cunha, TC · Turks and Caicos Islands

Lot 5 SARS - Accounts payable review

£35,900,000

Spend recovery from overpayments or unpaid credit notes.

Delivery: UK · United Kingdom, GG · Guernsey, IM · Isle of Man, JE · Jersey, SH · Saint Helena, Ascension and Tristan da Cunha, TC · Turks and Caicos Islands

Lot 6 SARS - Contract Compliance General Review

£35,900,000

Recover overpayment or under recovered balances.

Delivery: UK · United Kingdom, GG · Guernsey, IM · Isle of Man, JE · Jersey, SH · Saint Helena, Ascension and Tristan da Cunha, TC · Turks and Caicos Islands

Lot 7 SARS - Utilities spend recovery review

£35,900,000

Tariff analysis, climate change levy, distribution charges, analysis and recovery.

Delivery: UK · United Kingdom, GG · Guernsey, IM · Isle of Man, JE · Jersey, SH · Saint Helena, Ascension and Tristan da Cunha, TC · Turks and Caicos Islands

Lot 8 SARS - Telecommunications spend recovery review

£35,900,000

Identify overpaid, overcharged, made in error and analysis of call plans.

Delivery: UK · United Kingdom, GG · Guernsey, IM · Isle of Man, JE · Jersey, SH · Saint Helena, Ascension and Tristan da Cunha, TC · Turks and Caicos Islands

Lot 9 SARS - Specialist VAT Review

£35,900,000

Overpaid VAT rates and exemption calculations.

Delivery: UK · United Kingdom, GG · Guernsey, IM · Isle of Man, JE · Jersey, SH · Saint Helena, Ascension and Tristan da Cunha, TC · Turks and Caicos Islands

Untitled document

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Bidding documents · File

Tender notice on Find a Tender

22 Aug 2025

Tender notice on Find a Tender

Tender notice · UK4 · Web page

Tender notice on Find a Tender

4 Sept 2025

Tender notice on Find a Tender

Tender notice · UK4 · Web page

Tender notice on Find a Tender

23 Sept 2025

Tender notice on Find a Tender

Tender notice · UK4 · Web page

Preliminary market engagement notice on Find a Tender

14 Apr 2025

Preliminary market engagement notice on Find a Tender

Market engagement notice · UK2 · Web page

Contract award notice on Find a Tender

9 Feb 2026

Contract award notice on Find a Tender

Award notice · UK6 · Web page

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Contract signed · ZIP archive

Untitled document

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Contract signed · ZIP archive

Untitled document

Not provided

Contract signed · ZIP archive

Untitled document

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Contract signed · Word document

Untitled document

Not provided

Contract signed · Word document

Untitled document

Not provided

Contract signed · Word document

Contains public sector information licensed under the Open Government Licence v3.0.