CORPORATE CUSTOMER RELATIONSHIP MANAGEMENT SOLUTION
Provision of a Customer Relationship Management (CRM) solution with a strong focus on case management and IT service management (ITSM).
Buyer
Rhondda Cynon Taf CBC
Value
£1,658,836
Published
3 Jul 2025
Closes
12 May 2025
Procurement details
Source
Find a Tender
Region
Central Valleys
Procurement method
Open
Category
Services
Contract starts
30 Jun 2025
Contract ends
30 Jun 2030
CPV classifications
48400000
Business transaction and personal business software package
48500000
Communication and multimedia software package
48600000
Database and operating software package
48900000
Miscellaneous software package and computer systems
72200000
Software programming and consultancy services
48000000
Software package and information systems
Lots
Lot 1 CORPORATE CUSTOMER RELATIONSHIP MANAGEMENT SOLUTION
£2,000,000
Delivery: UKL15 · United Kingdom
Documents
Unlock document linkTender notice on Find a Tender
11 Apr 2025
Tender notice on Find a Tender
Tender notice · UK4 · Web page
Contract award notice on Find a Tender
19 Jun 2025
Contract award notice on Find a Tender
Award notice · UK6 · Web page
Contract details notice on Find a Tender
3 Jul 2025
Contract details notice on Find a Tender
Contract notice · UK7 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.