Awarded Contractocds-h6vhtk-04f878

K280022574 tender_6262 - ServiceNow Managed Services 2025

DVSA is seeking a managed services provider for Incident Management, Hardware Asset Management, Software Asset Management, Problem Management, Change Management, Service Management, Security Operations and Vulnerability Response. Our goals are to ensure timely resolution of incidents with minimal disruption.

Buyer

Driver and Vehicle Standards Agency

Value

£10,000,000

Published

5 Dec 2025

Closes

Not provided

Procurement details

Source

Find a Tender

Region

Bristol, City of

Procurement method

Selective

Category

Services

Contract starts

10 Nov 2025

Contract ends

9 Nov 2027

CPV classifications

72000000

IT services: consulting, software development, Internet and support

Lots

Lot 1 K280022574 tender_6262 - ServiceNow Managed Services 2025

£10,000,000

Delivery: UK · United Kingdom

Tender notice on Find a Tender

25 Mar 2025

Tender notice on Find a Tender

Tender notice · UK4 · Web page

Contract award notice on Find a Tender

3 Sept 2025

Contract award notice on Find a Tender

Award notice · UK6 · Web page

Redacted Contract for ServiceNow Managed Services 2025

Not provided

Redacted Contract for ServiceNow Managed Services 2025

Contract signed · PDF

Contract details notice on Find a Tender

5 Dec 2025

Contract details notice on Find a Tender

Contract notice · UK7 · Web page

Contract performance notice on Find a Tender

24 Sept 2026

Contract performance notice on Find a Tender

Implementation notice · UK9 · Web page

Contains public sector information licensed under the Open Government Licence v3.0.