Enterprise IT Service Desk - UK2 - Market Engagement Event
The current Enterprise IT Service Desk contract provides IT Service Desk services to circa 220,000 Authority users within the Official and Secret domains expires in June 2027. The Authority is looking to procure a new Enterprise IT Service Desk capability to provide continuity of these critical IT support services for Defence users from this date.
Buyer
Ministry of Defence
Value
£140,000,000
Published
13 Nov 2025
Closes
13 Nov 2025
Procurement details
Source
Find a Tender
Region
Hertfordshire
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72222300
Information technology services
72253100
Helpdesk services
72253200
Systems support services
79512000
Call centre
Lots
Lot 1 Enterprise IT Service Desk - UK2 - Market Engagement Event
Value not provided
Delivery: UK · United Kingdom
Documents
Unlock document linkPreliminary market engagement notice on Find a Tender
7 Mar 2025
Preliminary market engagement notice on Find a Tender
Market engagement notice · UK2 · Web page
Preliminary market engagement notice on Find a Tender
20 Mar 2025
Preliminary market engagement notice on Find a Tender
Market engagement notice · UK2 · Web page
Preliminary market engagement notice on Find a Tender
19 May 2025
Preliminary market engagement notice on Find a Tender
Market engagement notice · UK2 · Web page
Preliminary market engagement notice on Find a Tender
21 May 2025
Preliminary market engagement notice on Find a Tender
Market engagement notice · UK2 · Web page
Pipeline notice on Find a Tender
2 Jun 2025
Pipeline notice on Find a Tender
Planned procurement notice · UK1 · Web page
Preliminary market engagement notice on Find a Tender
10 Jul 2025
Preliminary market engagement notice on Find a Tender
Market engagement notice · UK2 · Web page
Preliminary market engagement notice on Find a Tender
12 Aug 2025
Preliminary market engagement notice on Find a Tender
Market engagement notice · UK2 · Web page
Preliminary market engagement notice on Find a Tender
12 Aug 2025
Preliminary market engagement notice on Find a Tender
Market engagement notice · UK2 · Web page
Preliminary market engagement notice on Find a Tender
12 Aug 2025
Preliminary market engagement notice on Find a Tender
Market engagement notice · UK2 · Web page
Pipeline notice on Find a Tender
12 Aug 2025
Pipeline notice on Find a Tender
Planned procurement notice · UK1 · Web page
Preliminary market engagement notice on Find a Tender
15 Aug 2025
Preliminary market engagement notice on Find a Tender
Market engagement notice · UK2 · Web page
Preliminary market engagement notice on Find a Tender
13 Nov 2025
Preliminary market engagement notice on Find a Tender
Market engagement notice · UK2 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.