Awarded Contractocds-h6vhtk-04e90e

Strategic License Subscriptions and Advisory Services

To guarantee the efficient utilisation of technology, transform our digital and customer services, and fulfil public service commitments, His Majesty's Revenue and Customs (HMRC) requires research subscription services. This service will assist in setting strategies, managing projects, deploying new technologies, and ensuring regulatory compliance, amongst other things. Additionally, an on-demand ad-hoc advisory service is necessary to translate industry-leading insights into actionable plans, across different busi...

Buyer

HM Revenue & Customs

Value

£3,551,818

Published

18 Jul 2025

Closes

22 Apr 2025

Procurement details

Source

Find a Tender

Region

Westminster

Procurement method

Open

Category

Services

Contract starts

30 Sept 2025

Contract ends

31 Mar 2027

CPV classifications

73000000

Research and development services and related consultancy services

Lots

Lot 1 Lot 1 - CDIO (Chief Digital and Information Officer)

£2,300,000

To guarantee the efficient utilisation of technology, transform our digital and customer services, and fulfil public service commitments, HMRC requires research subscription services. This service will assist in setting strategies, managing projects, deploying new technologies, and ensuring regulatory compliance, amongst other things. Additionally, an on-dem...

Delivery: UK · United Kingdom

Lot 2 Lot 2: CSG (Customer Services Group) and ETG (Enterprise Transformation Group)

£740,000

CSG and ETG requires access to world class research and business insights on a range of matters related to optimising our Customer Service provision. The Directors of CSG and ETG are looking for a range of support services which includes but not limited to: • Strategy overall/strategic roadmaps • Multichannel strategy/Shift to digital • Customer centric ways...

Delivery: UK · United Kingdom

Lot 3 Lot 3 - Internal Audit

£105,000

To support the IA unit's delivery of our 2025-28 internal audit strategy, alongside supporting our business-as-usual audit work, we require research subscription and advisory services. The service will provide access to subject matter experts to support the senior leadership team in setting and driving forward our strategy, as well as the provision of a wide...

Delivery: UK · United Kingdom

Lot 4 Lot 4 - HR

£450,000

HR are looking to gain access to industry best practice and insight to enable the support of HMRC to meet its challenging business objectives through effective use of our people. License holders require access to material covering (but not limited to) the following topics: • Equality, Diversity and Inclusion • Employee Experience • Future of Work • Organisat...

Delivery: UK · United Kingdom

Tender notice on Find a Tender

24 Mar 2025

Tender notice on Find a Tender

Tender notice · UK4 · Web page

Tender notice on Find a Tender

24 Mar 2025

Tender notice on Find a Tender

Tender notice · UK4 · Web page

Planned procurement notice on Find a Tender

3 Mar 2025

Planned procurement notice on Find a Tender

Planned procurement notice · UK3 · Web page

Preliminary market engagement notice on Find a Tender

21 Mar 2025

Preliminary market engagement notice on Find a Tender

Market engagement notice · UK2 · Web page

Contract award notice on Find a Tender

6 Jun 2025

Contract award notice on Find a Tender

Award notice · UK6 · Web page

Contract details notice on Find a Tender

18 Jul 2025

Contract details notice on Find a Tender

Contract notice · UK7 · Web page

Contains public sector information licensed under the Open Government Licence v3.0.