Strategic License Subscriptions and Advisory Services
To guarantee the efficient utilisation of technology, transform our digital and customer services, and fulfil public service commitments, His Majesty's Revenue and Customs (HMRC) requires research subscription services. This service will assist in setting strategies, managing projects, deploying new technologies, and ensuring regulatory compliance, amongst other things. Additionally, an on-demand ad-hoc advisory service is necessary to translate industry-leading insights into actionable plans, across different busi...
Buyer
HM Revenue & Customs
Value
£3,551,818
Published
18 Jul 2025
Closes
22 Apr 2025
Procurement details
Source
Find a Tender
Region
Westminster
Procurement method
Open
Category
Services
Contract starts
30 Sept 2025
Contract ends
31 Mar 2027
CPV classifications
73000000
Research and development services and related consultancy services
Lots
Lot 1 Lot 1 - CDIO (Chief Digital and Information Officer)
£2,300,000
To guarantee the efficient utilisation of technology, transform our digital and customer services, and fulfil public service commitments, HMRC requires research subscription services. This service will assist in setting strategies, managing projects, deploying new technologies, and ensuring regulatory compliance, amongst other things. Additionally, an on-dem...
Delivery: UK · United Kingdom
Lot 2 Lot 2: CSG (Customer Services Group) and ETG (Enterprise Transformation Group)
£740,000
CSG and ETG requires access to world class research and business insights on a range of matters related to optimising our Customer Service provision. The Directors of CSG and ETG are looking for a range of support services which includes but not limited to: • Strategy overall/strategic roadmaps • Multichannel strategy/Shift to digital • Customer centric ways...
Delivery: UK · United Kingdom
Lot 3 Lot 3 - Internal Audit
£105,000
To support the IA unit's delivery of our 2025-28 internal audit strategy, alongside supporting our business-as-usual audit work, we require research subscription and advisory services. The service will provide access to subject matter experts to support the senior leadership team in setting and driving forward our strategy, as well as the provision of a wide...
Delivery: UK · United Kingdom
Lot 4 Lot 4 - HR
£450,000
HR are looking to gain access to industry best practice and insight to enable the support of HMRC to meet its challenging business objectives through effective use of our people. License holders require access to material covering (but not limited to) the following topics: • Equality, Diversity and Inclusion • Employee Experience • Future of Work • Organisat...
Delivery: UK · United Kingdom
Documents
Unlock document linkTender notice on Find a Tender
24 Mar 2025
Tender notice on Find a Tender
Tender notice · UK4 · Web page
Tender notice on Find a Tender
24 Mar 2025
Tender notice on Find a Tender
Tender notice · UK4 · Web page
Planned procurement notice on Find a Tender
3 Mar 2025
Planned procurement notice on Find a Tender
Planned procurement notice · UK3 · Web page
Preliminary market engagement notice on Find a Tender
21 Mar 2025
Preliminary market engagement notice on Find a Tender
Market engagement notice · UK2 · Web page
Contract award notice on Find a Tender
6 Jun 2025
Contract award notice on Find a Tender
Award notice · UK6 · Web page
Contract details notice on Find a Tender
18 Jul 2025
Contract details notice on Find a Tender
Contract notice · UK7 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.