Awarded Contractocds-h6vhtk-04e844

Suffolk Night Owls Service

Suffolk Night Owls was set up in 2014 as a local emotional support helpline for registered service users that also communicates via text and email as a support service. Registered people are those with complex emotional needs, including those with a diagnosis of Personality Disorder or who present with behaviours typical of such conditions. The service responds to requests to callbacks offering booked and timed appointments in-bound and outbound calls, and registered users can email and text.

Buyer

NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD

Value

£177,092

Published

14 Mar 2025

Closes

14 Mar 2025

Procurement details

Source

Find a Tender

Region

Suffolk

Procurement method

Limited

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

85100000

Health services

Lots

Lot 1 Suffolk Night Owls Service

£177,092

This is a local emotional support helpline for registered service users, the service runs 7 nights a week from 6.30pm - 1.00am with calls being taken between 7.00pm and 1.00am. The services offer time limited number of calls of approximately 20 minutes to offer support but with boundaries required for people with complex needs. There are approximately 700 pe...

Delivery: Suffolk

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Contains public sector information licensed under the Open Government Licence v3.0.