Suffolk Night Owls Service
Suffolk Night Owls was set up in 2014 as a local emotional support helpline for registered service users that also communicates via text and email as a support service. Registered people are those with complex emotional needs, including those with a diagnosis of Personality Disorder or who present with behaviours typical of such conditions. The service responds to requests to callbacks offering booked and timed appointments in-bound and outbound calls, and registered users can email and text.
Buyer
NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD
Value
£177,092
Published
14 Mar 2025
Closes
14 Mar 2025
Procurement details
Source
Find a Tender
Region
Suffolk
Procurement method
Limited
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
85100000
Health services
Lots
Lot 1 Suffolk Night Owls Service
£177,092
This is a local emotional support helpline for registered service users, the service runs 7 nights a week from 6.30pm - 1.00am with calls being taken between 7.00pm and 1.00am. The services offer time limited number of calls of approximately 20 minutes to offer support but with boundaries required for people with complex needs. There are approximately 700 pe...
Delivery: Suffolk
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Contains public sector information licensed under the Open Government Licence v3.0.