Provision of Independent Complaint Officers Framework
Hull City Council (The Authority) has awarded three contracts to tenders from interested organisations to provide Independent Complaint Officers services. The tender was completed as an open procedure consisting of a one stage process. The contract is anticipated to commence 1st September 2025 ending by 31st August 2029 with an option to extend for a period of 2 x 12 month periods. The Authority has estimated the value of the Services to be £60,000 per annum with the total contract value been £360,000.00.
Buyer
Hull City Council
Value
£240,000
Published
30 May 2025
Closes
24 Feb 2025
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
85300000
Social work and related services
85310000
Social work services
85311300
Welfare services for children and young people
98000000
Other community, social and personal services
Lots
Lot 1 Provision of Independent Complaint Officers Framework
£240,000
The Children Act 1989 requires Councils, which provide children’s services, to set up a three stage complaints process. Councils must make sure they administer the procedure properly and effectively, considering the extensive guidance available. The key elements of the Independent Complaints Officer Service are to provide: • an independent and objective view...
Delivery: Kingston upon Hull, City of
Documents
No document metadata is available for this public record.
Contains public sector information licensed under the Open Government Licence v3.0.