Field Visits for Debt Collection
This is a tender for field visit services. The Utilities wish to appoint a panel of service providers to visit customers who are not engaging with the Utilities. The service providers will be required to engage with the customers to request payment of outstanding debt and/or offer payment support schemes.
Buyer
SEVERN TRENT WATER LIMITED
Value
£900,000
Published
19 Feb 2025
Closes
26 Mar 2025
Procurement details
Source
Find a Tender
Region
Coventry
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79940000
Collection agency services
Lots
Lot 1 Field Visits for Debt Collection
Value not provided
The Utilities wish to appoint a panel of debt collection companies to visit indebted customers. Field visits are used as part of the customer journey where customers are not engaging with the Utilities by SMS, phone, email, or letter. The panel suppliers are required to visit properties and attempt to engage customers so that they either start to pay their w...
Delivery: United Kingdom
Documents
No document metadata is available for this public record.
Contains public sector information licensed under the Open Government Licence v3.0.