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EOL AI Customer Chat Bot

British Council English Online offers personalized language courses to help learners gain confidence and improve their speaking, pronunciation, and vocabulary skills. Our platform provides small group classes and private one-to-one sessions, allowing students to customize their timetable based on their goals and interests. We cater to all proficiency levels, from beginner to advanced.At any point during the student’s journey, they may need assistance and guidance for:Getting started and where to go next, how to nav...

Buyer

British Council

Value

£200,000

Published

7 Feb 2025

Closes

7 Feb 2025

Procurement details

Source

Find a Tender

Region

Hackney and Newham

Procurement method

Not provided

Category

Goods

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

48445000

Customer Relation Management software package

48481000

Sales or marketing software package

Lots

Lot 1 EOL AI Customer Chat Bot

Value not provided

Last year the British Council led 9M new users to the English Online website. Users take longer to make their decision: While we are increasing conversion rate to transactions through A/B testing, we have seen an increase in time in which the users decide to purchase. Different cultures, different needs: We also concluded onsite surveys to understand what in...

Delivery: United Kingdom

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.