Awarded Contractocds-h6vhtk-04dccc

Provision of Customer Research Partner

Plus Dane Housing are procuring a customer research service split into two lots as follows: Lot 1 - Customer Research Partner, delivering customer perception surveys Lot 2 - Transaction Satisfaction Survey Platform, delivering transactional feedback Suppliers are invited to tender for either or both lots

Buyer

Plus Dane Housing Ltd.

Value

£220,000

Published

16 May 2025

Closes

10 Mar 2025

Procurement details

Source

Find a Tender

Region

Liverpool

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

79342310

Customer survey services

79300000

Market and economic research; polling and statistics

Lots

Lot 1 Customer Research (Perception Surveys)

£130,000

Service to deliver customer perception surveys in compliance with the Consumer regulations set by the Regulator of Social Housing. Additional information: To respond to this opportunity please click here: https://plusdane.delta-esourcing.com/respond/EK57EEYZGZ Access Code: EK57EEYZGZ Contract period is an initial period of 3 years, first year ending 31/03/20...

Delivery: North West (England)

Lot 2 Transaction Satisfaction Survey Platform

£90,000

Service of a platform to allow for ad-hoc transactional surveys to measure customer experience. Additional information: To respond to this opportunity please click here: https://plusdane.delta-esourcing.com/respond/EK57EEYZGZ Access Code: EK57EEYZGZ Contract period is an initial period of 3 years, first year ending 31/03/2026 and optional extensions of up to...

Delivery: North West (England)

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