Provision of Cloud Based Enquiry Management Software Suite
The University of Birmingham uses Verint Express, a cloud-based enquiry management software suite supplied by Harbers Solutions Ltd to support customer relationship management (CRM) and case note functionality widely across student-facing and administrative teams within Academic Services and beyond. The product is fully integrated with our Student Records System (Ellucian Banner), to synchronise student data and with Core Systems to manage staff access. Given that one of the aims of our digital strategy is to conso...
Buyer
THE UNIVERSITY OF BIRMINGHAM
Value
£352,160
Published
17 Jan 2025
Closes
17 Jan 2025
Procurement details
Source
Find a Tender
Region
Birmingham
Procurement method
Limited
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48000000
Software package and information systems
Lots
Lot 1 Provision of Cloud Based Enquiry Management Software Suite
£352,160
The University of Birmingham uses Verint Express, a cloud-based enquiry management software suite supplied by Harbers Solutions Ltd to support customer relationship management (CRM) and case note functionality widely across student-facing and administrative teams within Academic Services and beyond. The product is fully integrated with our Student Records Sy...
Delivery: Birmingham
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.