Awarded Contractocds-h6vhtk-04c656

Contact Centre Replacement

Contact Centre Replacement

Buyer

Gentoo Group

Value

£307,500

Published

11 Dec 2024

Closes

11 Dec 2024

Procurement details

Source

Find a Tender

Region

Sunderland

Procurement method

Limited

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

64000000

Postal and telecommunications services

Lots

Lot 1 Contact Centre Replacement

£307,500

The Gentoo Group requires a Contact Centre as a Service (CCaaS). The Group will utilise the G-Cloud 13 Framework Agreement - using the Direct Award process as outlined in the CCS Buyer guide. The Contract Agreement will be for an initial 36 month period, with an option to extend for a further 1 x 12months. The total contract duration will not exceed 48 month...

Delivery: Northumberland and Tyne and Wear

Documents

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