Request for Information: On-Train, Station and CSC Ticketing Services
LNER's existing on-train ticket issuing system was last tendered in 2015, and the at station and at Contact Centre system (CSC) in 2019. They currently have deployed in excess of 235 on-train devices, and around 120 at-station/at- CSC. (This excludes Ticket Vending Machines, which are not part of this tender) Since then, we have seen significant changes in the way we retail tickets, and this needs to be reflected in the next generation of retail systems we provide for our colleagues. With the success of Smart and E...
Buyer
LONDON NORTH EASTERN RAILWAY LIMITED
Value
Not provided
Published
6 Dec 2024
Closes
1 Feb 2025
Procurement details
Source
Find a Tender
Region
York
Procurement method
Not provided
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
30144200
Ticket-issuing machines
50316000
Maintenance and repair of ticket-issuing machinery
Lots
Lot 1 Request for Information: On-Train, Station and CSC Ticketing Services
Value not provided
It is LNER and SouthEastern's intention to re-tender their requirement for mobile ticket sales and checking devices, software and support, for on train, station-based devices (Behind counter and floorwalking) and contact centre devices. This RFI is to determine interested parties prior to the release of the full tender documents. Information about Lots: Our...
Delivery: United Kingdom
Documents
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