The Provision of Debt Management and Sheriff Officer Services
Glasgow City Council invites suitably qualified and experienced suppliers to submit bids for the provision of Debt Management and Sheriff Officer Services. The contract has been allocated into 7 separate lots : Lot 1 – Council Tax (First Placement) Lot 2 – Council Tax (Second Placement) Lot 3 - Non Domestic Rates (NDR) Lot 4 – Sundry Debt Lot 5 - Fixed Penalties Lot 6 – Housing Benefit Overpayments Lot 7 – Sheriff Officers (not connected to Lots 1 - 6)
Buyer
Glasgow City Council
Value
£5,000,000
Published
29 Apr 2025
Closes
14 Jan 2025
Procurement details
Source
Find a Tender
Region
UKM82
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79940000
Collection agency services
Lots
Lot 1 Council Tax (First Placement)
£2,804,364
The council seeks the services of a Debt Management Partner and Sheriff Officer for collection of unpaid council tax. The supplier of Lot 1 will receive the majority of council tax cases; however it is anticipated that the prospects of successful collection will be high. The caseload will mainly consist of the following: - customers who have a history of pay...
Delivery: UKM82
Lot 2 Council Tax (Second Placement)
£433,315
The council seeks the services of a Debt Management Partner and Sheriff Officer that has the ability to investigate and initiate council tax collection from customers with a history of non-payment. The supplier will assist the council in the collection of council tax by taking a holistic and innovative approach to investigation, confirming liability and reco...
Delivery: UKM82
Lot 3 Non-Domestic Rates
£1
The council seeks the services of a Debt Management Partner and Sheriff Officer to assist the council in the collection of Non-Domestic Rates, Business Improvement Districts (BIDS), Civil penalties and the Visitor Levy. They will take a holistic and innovative approach to investigation, confirmation of liability, recovery and collection. The Lot 3 supplier w...
Delivery: UKM82
Lot 4 Sundry Debt
£1,061,522
The council seeks the services of a Debt Management Partner for collection of unpaid Accounts Receivable or Sundry Debts. The council and its Affiliated Bodies provide a wide range of services that are subject to invoice and collection processes. The successful supplier will assist the council in the collection of unpaid invoices issued by council department...
Delivery: UKM82
Lot 5 Fixed Penalties
£1
The council seeks the services of a Debt Management Partner and Sheriff Officer that has the ability to investigate and initiate collection from debtors who have failed to make full payment of a Penalty Charge Notice and/or Bus Lane Charge Notice. The successful supplier will also provide collection and enforcement services to any similar new scheme where a...
Delivery: UKM82
Lot 7 Sheriff Officers (not connected to Lots 1 - 6)
£590,944
The council seeks to appoint a supplier to provide Sheriff Officer services to a framework for the execution of general citation and diligence services for the council not connected to Lots 1-6. The successful supplier will commit sufficient resources to the work allocated in order to meet the service level requirements of this contract.
Delivery: UKM82
Lot 6 Housing Benefit Overpayments
£225,000
The council seeks the services of a Debt Management Partner and Sheriff Officer for collection of unpaid Housing Benefit Overpayments (HBOP). The council administers and pays Housing Benefit (HB) to public and private sector tenants and landlords on behalf of the Department for Work and Pensions.
Delivery: UKM82
Documents
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