Open Tenderocds-h6vhtk-04b18b

Home Office Crossing the Border Procurement 2024 - Products, services and Support (Border crossing, Helios, Border Platforms and Level 2 Support)

Crossing the Border (CtB) is the steady state services and products which controls the flow of people and services across the borders. This is done principally via the Primary Control Points, mediated by a Border Force officer, or via an e-gate indirectly supervised by an officer. Information from ports is processed by a central collection of systems, hosted in the cloud and on premise. Home Office are seeking a system management, development and associated level 2 support partner for the listed systems - Border Cr...

Buyer

Home Office

Value

£195,000,000

Published

25 Oct 2024

Closes

31 Oct 2024

Procurement details

Source

Find a Tender

Region

Westminster

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

72261000

Software support services

72232000

Development of transaction processing and custom software

72262000

Software development services

Lots

Lot 1 BX and Helios

£120,000,000

The Authority are seeking a system management & development partner to run, maintain and improve the Border crossing & Helios systems within an integrated product ecosystem. Border Crossing is made up of several parts. At the Passenger Control Point (PCP) Border crossing allows Border Force officers to search passenger records using biometrics and documents....

Delivery: United Kingdom

Lot 2 Borders Platforms

£50,000,000

The Authority are seeking a system management & development partner to run, maintain and improve the Borders Platforms which sits within the Migration and Border Technology Portfolio (MBTP). Border Platforms is responsible for building and maintaining the hybrid platform which enables tenant teams (currently CtB) to effectively develop and run current and fu...

Delivery: United Kingdom

Lot 3 Level 2 Support for Border Crossing (BX) and Helios

£25,000,000

The Authority are seeking a partner to provide level 2 support to ensure reliance and service of central systems, supporting a 24 hours a day 365 days a year operation, requiring high degrees of resilience and availability. The existing applications run on diverse technological stacks and have been delivered over a 3-year programme and are expected to evolve...

Delivery: United Kingdom

Documents

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