IT Service Management System
The client is looking to procure a service management software solution that delivers functions enabling the management of core IT processes (Incident Management, Request Fulfilment, Problem Management, Change Enablement, Knowledge Management and Asset and Configuration Management). The contract will be for an initial 5 year period, with the option to extend for a further 2 years.
Buyer
Senedd Cymru / Welsh Parliament
Value
£284,000
Published
25 Oct 2024
Closes
27 Nov 2024
Procurement details
Source
Find a Tender
Region
Cardiff and Vale of Glamorgan
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72260000
Software-related services
Lots
Lot 1 IT Service Management System
£284,000
The client is looking to procure a service management software solution that delivers functions enabling the management of core IT processes (Incident Management, Request Fulfilment, Problem Management, Change Enablement, Knowledge Management and Asset and Configuration Management). The contract will be for an initial 5 year period, with the option to extend...
Delivery: Wales
Documents
No document metadata is available for this public record.
Contains public sector information licensed under the Open Government Licence v3.0.