Replacement Telephony system including contact centre functionality.
Replacement Telephony system including contact centre functionality.
Buyer
Partick Housing Association Limited
Value
£60,000
Published
11 Oct 2024
Closes
11 Nov 2024
Procurement details
Source
Find a Tender
Region
UKM82
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
64200000
Telecommunications services
Lots
Lot 1 Replacement Telephony system including contact centre functionality.
£60,000
Partick Housing Association is seeking proposals for a hosted telephony system to support the organisation of 50 users, which includes 45 staff members and additional phone points in meeting rooms. The contract term will be 3 + 2 years. The primary improvement we are looking for over our existing setup is robust call reporting and analytics. This will help u...
Delivery: UKM82
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