ITSM (IT Management Service) Solution
This procurement is for an Enterprise IT Service Management (ITSM) solution to support L and Q. The goal is to acquire a SaaS Enterprise ITSM platform that seamlessly integrates IT, HR (Case Management and Employee Lifecycle), and Facilities, with potential for expansion across other organisational areas. The platform is expected to enhance service delivery, improve alignment with business operations, optimise resources, and manage risks. Additionally, a managed service specifically for the ITSM system is required...
Buyer
LONDON & QUADRANT HOUSING TRUST
Value
Not provided
Published
9 Oct 2024
Closes
8 Nov 2024
Procurement details
Source
Find a Tender
Region
Hackney and Newham
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
30000000
Office and computing machinery, equipment and supplies except furniture and software packages
48000000
Software package and information systems
Lots
Lot 1 ITSM (IT Management Service) Solution
Value not provided
This procurement is for an Enterprise IT Service Management (ITSM) solution to support L&Q. The goal is to acquire a SaaS Enterprise ITSM platform that seamlessly integrates IT, HR (Case Management and Employee Lifecycle), and Facilities, with potential for expansion across other organisational areas. The platform is expected to enhance service delivery, imp...
Delivery: London, United Kingdom
Documents
No document metadata is available for this public record.
Contains public sector information licensed under the Open Government Licence v3.0.