Provision of Service Quality inspection, reporting and system integration
- Sufficient information to be provided in the Live Dashboard to allow understanding of scores within specific weeks/periods relating to initial inspections and reinspection pass rates, and the driver of those scores in terms of fails by indicator/criteria. - Reporting dashboard should be flexible to change, easy-to-use, and with varying levels of access tailored to the job role of the viewer. - In addition, provide a function by which all 'raw data' can be downloaded in Excel format, including pass/fail data for e...
Buyer
FIRST MTR SOUTH WESTERN TRAINS LIMITED
Value
Not provided
Published
1 Oct 2024
Closes
5 Nov 2024
Procurement details
Source
Find a Tender
Region
Westminster
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72225000
System quality assurance assessment and review services
Lots
Lot 1 Provision of Service Quality inspection, reporting and system integration
Value not provided
Supply of Raw Data and Maintenance of Records - By the end of the 5th day following the end of each reporting period, provide a statement (disaggregated to separately show the total number of Train Service Quality Inspections, Stations Service Quality Inspections and Customer Service Quality Inspections carried out in that Reporting Period) setting out: - th...
Delivery: London
Documents
No document metadata is available for this public record.
Contains public sector information licensed under the Open Government Licence v3.0.