Open Tenderocds-h6vhtk-04a495

Provision of Service Quality inspection, reporting and system integration

- Sufficient information to be provided in the Live Dashboard to allow understanding of scores within specific weeks/periods relating to initial inspections and reinspection pass rates, and the driver of those scores in terms of fails by indicator/criteria. - Reporting dashboard should be flexible to change, easy-to-use, and with varying levels of access tailored to the job role of the viewer. - In addition, provide a function by which all 'raw data' can be downloaded in Excel format, including pass/fail data for e...

Buyer

FIRST MTR SOUTH WESTERN TRAINS LIMITED

Value

Not provided

Published

1 Oct 2024

Closes

5 Nov 2024

Procurement details

Source

Find a Tender

Region

Westminster

Procurement method

Selective

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

72225000

System quality assurance assessment and review services

Lots

Lot 1 Provision of Service Quality inspection, reporting and system integration

Value not provided

Supply of Raw Data and Maintenance of Records - By the end of the 5th day following the end of each reporting period, provide a statement (disaggregated to separately show the total number of Train Service Quality Inspections, Stations Service Quality Inspections and Customer Service Quality Inspections carried out in that Reporting Period) setting out: - th...

Delivery: London

Documents

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