Secondary Contact Centre
Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support. The purpose of this tender is to identify a supplier who can provide comprehensive call handling service.
Buyer
PLATFORM HOUSING LIMITED
Value
£550,000
Published
26 Sept 2024
Closes
25 Oct 2024
Procurement details
Source
Find a Tender
Region
Solihull
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79512000
Call centre
Lots
Lot 1 Secondary Contact Centre
Value not provided
Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support. The purpose of this tender is to identify a supplier who can provide comprehensive call handlin...
Delivery: United Kingdom
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