Electronic Call Monitoring
London Borough of Lambeth is procuring an Electronic Call Monitoring service. The aim of the service is to continue to provide an electronic monitoring system to the adult social care department in relation to homecare services. This will enable Lambeth to monitor when care is being delivered and if it is in line with client care and support plans. It will also ensure that the costs associated with care delivery are in line with the actual hours of care delivered rather than what is commissioned.
Buyer
London Borough of Lambeth
Value
£1,165,350
Published
20 Sept 2024
Closes
21 Oct 2024
Procurement details
Source
Find a Tender
Region
Lambeth
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
85000000
Health and social work services
48000000
Software package and information systems
75200000
Provision of services to the community
85300000
Social work and related services
85323000
Community health services
Lots
Lot 1 Electronic Call Monitoring
£1,165,350
Lambeth currently has an Electronic Care Monitoring (ECM) service in place which has been implemented by the majority of Homecare providers in Lambeth. The ECM service allows Lambeth to accurately monitor the services provided by Homecare providers, both in ‘real time’ and through reporting. The service also allows Homecare providers to generate electronic i...
Delivery: London
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