Trader Support Services
HMRC has appointed a service provider for the Trader Support Service (TSS) to: • provide a free end-to-end support package to manage the processes required to move goods between Great Britain and Northern Ireland on behalf of traders registered with the service; • educate businesses on the regime for moving goods between Great Britain and Northern Ireland, including changes introduced by the Windsor Framework, and the steps they need to take to comply with it; and • be available to all sizes of businesses moving go...
Buyer
HM Revenue & Customs
Value
£370,000,000
Published
17 Dec 2025
Closes
20 Mar 2025
Procurement details
Source
Find a Tender
Region
Westminster
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72250000
System and support services
80510000
Specialist training services
98110000
Services furnished by business, professional and specialist organisations
Lots
Lot 1 Trader Support Services
£370,000,000
The TSS supports traders to submit declarations via a digital platform with self-serve guidance and contact centre support on how to complete digital declarations. The service will be free to access for businesses moving goods between Northern Ireland (NI) and Great Britain (GB) under the Windsor Framework. The Trader Support Service is made up of two key el...
Delivery: United Kingdom
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.