Awarded Contractocds-h6vhtk-049b31

Trader Support Services

HMRC has appointed a service provider for the Trader Support Service (TSS) to: • provide a free end-to-end support package to manage the processes required to move goods between Great Britain and Northern Ireland on behalf of traders registered with the service; • educate businesses on the regime for moving goods between Great Britain and Northern Ireland, including changes introduced by the Windsor Framework, and the steps they need to take to comply with it; and • be available to all sizes of businesses moving go...

Buyer

HM Revenue & Customs

Value

£370,000,000

Published

17 Dec 2025

Closes

20 Mar 2025

Procurement details

Source

Find a Tender

Region

Westminster

Procurement method

Selective

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

72250000

System and support services

80510000

Specialist training services

98110000

Services furnished by business, professional and specialist organisations

Lots

Lot 1 Trader Support Services

£370,000,000

The TSS supports traders to submit declarations via a digital platform with self-serve guidance and contact centre support on how to complete digital declarations. The service will be free to access for businesses moving goods between Northern Ireland (NI) and Great Britain (GB) under the Windsor Framework. The Trader Support Service is made up of two key el...

Delivery: United Kingdom

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.