Transport & Mobility Managed Service (TMMS) and Associated Services
London Councils requirement tender shall be divided in to 4 lots: Lot 1 Card Management System (CMS) or Customer Relationship Management system (CRM) IT Solution Lot 2 Managed Service (Portal & card production) Lot 3 Data Matching, Cleansing & Management Services Lot 4 Integrated Transport Smartcard Organisation (ITSO) Back Office & Host Operator or Processing System (HOPS) Managed Service
Buyer
London Councils
Value
Not provided
Published
6 Aug 2024
Closes
6 Aug 2024
Procurement details
Source
Find a Tender
Region
Camden and City of London
Procurement method
Not provided
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
30162000
Smart cards
48445000
Customer Relation Management software package
72316000
Data analysis services
48000000
Software package and information systems
Lots
Lot 1 Card Management System (CMS) or Customer Relationship Management system (CRM) IT Solution
Value not provided
Card Management System (CMS) or Customer Relationship Management system (CRM) IT Solution London Councils is responsible for the delivery of the Concessionary Transport Schemes, which includes a statutory duty to issue and manage ITSO smartcards/ smart media and the technical infrastructure to support operator ticketing systems. Smartcard / smart media techn...
Delivery: London
Lot 2 Managed Service (Contact Centre, Portal & Card Production)
Value not provided
Managed Service (Contact Centre, Portal & Card Production) The production of cards from validated data through personalisation to their dispatch by post. The service is to be compliant with the relevant ECNTS and ITSO specification and usually requires personalisation and encoding on Oyster pre encoded cards, some cards (less than 1%) may be issued as Oyster...
Delivery: London
Lot 3 Data Matching, Cleansing & Management Services
Value not provided
Data Matching, Cleansing & Management Services Data cleansing and verification services for concessionary travel.
Delivery: London
Lot 4 Integrated Transport Smartcard Organisation (ITSO) Back Office & Host Operator or Processing System (HOPS) Managed Service
Value not provided
The capture and verification/validation of all applicant data, card data and compliant with the relevant ENCTS, ITSO, Oyster specifications and data protection legislation requirements.
Delivery: London
Documents
No document metadata is available for this public record.
Contains public sector information licensed under the Open Government Licence v3.0.