Customer Relationship & Online Engagement Tools
The Senedd is looking to put a contract in place for the supply, installation, and ongoing support of a Customer Relationship Management (CRM) & Online Engagement Tool (OET). The contract will be for a 5 year period, with the option to extend for a further 2 years.
Buyer
Senedd Cymru / Welsh Parliament
Value
£490,000
Published
2 Aug 2024
Closes
3 Sept 2024
Procurement details
Source
Find a Tender
Region
Cardiff and Vale of Glamorgan
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot 1 Customer Relationship & Online Engagement Tools
£490,000
The Senedd is looking to put a contract in place for the supply, installation, and ongoing support of a Customer Relation Management (CRM) & Online Engagement Tool (OET). We are seeking solutions that are cloud based, without any requirement to install software on individual machines. The CRM system will be used to improve the customer experience, improve th...
Delivery: Wales
Documents
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