IT Service Management Tool (
NGN have awarded a contract to Topdesk for the IT Service Management Tool (ITSM) used by the Colleague Care Team at NGN to log, manage and close IT incidents that are reported to the team. This ITSM is also used as an asset repository for the IT equipment used in NGN and as a store for Knowledge Base Documents to help the team develop, share and retain knowledge in the systems that NGN use.
Buyer
NORTHERN GAS NETWORKS LIMITED
Value
£132,251
Published
4 Sept 2024
Closes
4 Sept 2024
Procurement details
Source
Find a Tender
Region
Leeds
Procurement method
Limited
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot 1 IT Service Management Tool (
£132,251
NGN have awarded a contract to Topdesk. This is the IT Service Management Tool (ITSM) used by the Colleague Care Team to log, manage and close IT incidents that are reported to the team. This ITSM is also used as an asset repository for the IT equipment used in NGN and as a store for Knowledge Base Documents to help the team develop, share and retain knowled...
Delivery: North East (England), North West (England), Yorkshire And The Humber
Documents
No document metadata is available for this public record.
Contains public sector information licensed under the Open Government Licence v3.0.