Information Technology Service Management (ITSM) Solution
Rotherham Metropolitan Borough Council (RMBC / the Council) is seeking to undertake a procurement exercise to appoint a supplier for the provision of an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution as per the Councils requirements. The system must be live by 08/06/2025. Implementation and mobilisation of the system must take place between November 2024 and March 2025.
Buyer
Rotherham Metropolitan Borough Council
Value
£1,012,430
Published
16 Aug 2024
Closes
16 Aug 2024
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Open
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48000000
Software package and information systems
72000000
IT services: consulting, software development, Internet and support
72250000
System and support services
72253200
Systems support services
72261000
Software support services
72267000
Software maintenance and repair services
72300000
Data services
Lots
Lot 1 Information Technology Service Management (ITSM) Solution
£1,012,430
The scope of this procurement will include as a minimum but is not limited to: Provision of an Information Technology Service Management (ITSM) Solution Provision of an Information Technology Asset Management (ITAM) Solution Hosting of the solution in the Suppliers Data Centre. Associated software licenses. Associated software services. Annual support and ma...
Delivery: Barnsley, Doncaster and Rotherham
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.