Contact Centre as a Service
A solution for a secure, scalable & resilient Contact Centre as a Service (“CCaaS”) that integrates with the Authority’s Telephony service and data sources (Active Directory, ServiceNow, etc).
Buyer
The Corporate Officer of the House of Commons and the Corporate Officer of the House of Lords , acting jointly
Value
£1,372,300
Published
10 Jan 2025
Closes
10 Jan 2025
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
64214200
Telephone switchboard services
Lots
Lot 1 Contact Centre as a Service
£1,372,300
A solution for a secure, scalable & resilient Contact Centre as a Service (“CCaaS”) that integrates with the Authority’s Telephony service and data sources (Active Directory, ServiceNow, etc).
Delivery: Westminster
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.