Supply and Maintenance of a Customer Relationship Management System
Customer Relationship Management (CRM) system used to record and manage workflow of all customer enquiries received via telephone, face to face and online and is required to be able to fully integrate with other systems including NEC Revenues, Benefits and Housing systems and the national My Account. The CRM system is a corporate system used across all Council Services located across North Ayrshire.
Buyer
North Ayrshire Council
Value
Not provided
Published
9 May 2024
Closes
9 May 2024
Procurement details
Source
Find a Tender
Region
UKM93
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot 1 Supply and Maintenance of a Customer Relationship Management System
Value not provided
Customer Relationship Management (CRM) system used to record and manage workflow of all customer enquiries received via telephone, face to face and online and is required to be able to fully integrate with other systems including NEC Revenues, Benefits and Housing systems and the national My Account. The CRM system is a corporate system used across all Counc...
Delivery: UKM93
Documents
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