Telecare and Out of Hours Call Monitoring Service
Flintshire County Council is looking to engage with the market for: A bilingual (Welsh and English) out of hours telephone call handling service when the Council is closed between 17:00-08:30 Monday to Friday and at weekends and bank holidays. During 2023-24 there were 5,137 telephone calls offered to the out of hours service, 428 on average each month. A Welsh telephone call handling / message taking service for non-Welsh speaking employees during normal office hours between 08:30-17:00 Monday to Friday. A bilingu...
Buyer
Flintshire County Council
Value
Not provided
Published
9 May 2024
Closes
9 May 2024
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
64200000
Telecommunications services
79711000
Alarm-monitoring services
85320000
Social services
Lots
Lot 1 Telecare and Out of Hours Call Monitoring Service
Value not provided
Flintshire County Council is looking to engage with the market for: A bilingual (Welsh and English) out of hours telephone call handling service when the Council is closed between 17:00-08:30 Monday to Friday and at weekends and bank holidays. During 2023-24 there were 5,137 telephone calls offered to the out of hours service, 428 on average each month. A We...
Delivery: United Kingdom
Documents
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