Awarded Contractocds-h6vhtk-044c12
FW Service - Cloud Contact Management - Multi 0124
Procurement of Contact Centre as a Service (CCaaS) solution to replace the existing Distribution Customer Services contact centre infrastructure.
Buyer
SSE plc
Value
Not provided
Published
18 Nov 2024
Closes
26 Apr 2024
Procurement details
Source
Find a Tender
Region
Highlands and Islands
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72210000
Programming services of packaged software products
Lots
Lot 1 FW Service - Cloud Contact Management - Multi 0124
Value not provided
Procurement of Contact Centre as a Service (CCaaS) solution to replace the existing Distribution Customer Services contact centre infrastructure.
Delivery: United Kingdom
Documents
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