Customer Engagement Platform
NIE Networks is the electricity Distribution Network Operator(DNO) and transmission network owner in Northern Ireland. NIE Networks have a requirement for provision of suitably qualified and experienced organisation(s) to provide a Customer Engagement Platform, which can also be referred to as a Customer Relationship Management System. NIE Networks would like to invite interested parties who provide services relevant to the requirements to attend separate market engagement sessions. At these sessions NIE Networks w...
Buyer
Northern Ireland Electricity Networks Limited
Value
Not provided
Published
6 Mar 2024
Closes
6 Mar 2024
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72212445
Customer Relation Management software development services
48000000
Software package and information systems
48170000
Compliance software package
48211000
Platform interconnectivity software package
48445000
Customer Relation Management software package
48482000
Business intelligence software package
48517000
IT software package
Lots
Lot 1 Customer Engagement Platform
Value not provided
NIE Networks have a requirement for provision of suitably qualified and experienced organisation(s) to provide a Customer Engagement Platform, can also be referred to as a Customer Relationship Management System, which has the following capability (but not limited to): - Ability to integrate with other systems / applications without the need for extensive an...
Delivery: Northern Ireland
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.