National Contact Centre
The provision of an omni channel National Contact Centre (NCC) solution focused on providing the right solution for our existing and prospective donors via their channel of their choice at a time of their choosing
Buyer
NHS Blood and Transplant
Value
£35,000,000
Published
19 Jan 2024
Closes
19 Jan 2024
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79512000
Call centre
72250000
System and support services
Lots
Lot 1 National Contact Centre
Value not provided
NHSBT is seeking the provision of an omni channel National Contact Centre (NCC) solution focused on providing the right solution for our existing and prospective donors via their channel of their choice at a time of their choosing. <br/><br/>We are looking for any potential provider to be able to demonstrate a strong record in delivering an integrated omni c...
Delivery: Gloucestershire, Wiltshire and Bristol/Bath area
Documents
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