Local Healthwatch Service and Independent Complaints Advocacy (NHS Services)
This tender is being published under the Light Touch Regime of the Public Contract Regulations 2015. The Social Care and Health Act 2012 makes provision for a consumer champion for health and social care called Healthwatch. The Local Healthwatch is funded through the Department of Health Community Voices grant which is channelled through each Local Authority. The Act also makes provision for local authorities to make arrangements for the delivery of an Independent Complaints Advocacy Service (ICAS) in relation to t...
Buyer
Dorset Council
Value
£1,548,880
Published
9 Apr 2024
Closes
26 Jan 2024
Procurement details
Source
Find a Tender
Region
UKK25
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
85312000
Social work services without accommodation
Lots
Lot 1 Local Healthwatch Service
£1,009,640
Local Healthwatch is an organisation giving a stronger voice to people in influencing the health and wellbeing agenda and local service provision; providing signposting, supporting individuals with information and advice about access to services and NHS complaints advocacy. Local Healthwatch has to be provided at all times by an organisation that is a social...
Delivery: UKK24, UKK25
Lot 2 Independent Complaints Advocacy (NHS Services)
£539,240
The Independent Complaints Advocacy Service (NHS Services) will ensure that independent advocacy skills are used to provide practical support and direction to people to assist them finding a resolution to their complaint about NHS services in the local authority areas of Bournemouth, Christchurch and Poole Council and Dorset Council. The service must be full...
Delivery: UKK24, UKK25
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