Open Tenderocds-h6vhtk-0426cd

The Department for Work and Pensions: Secure Card Payment Services Procurement

The Department for Work and Pensions (DWP) is responsible for administering welfare, pensions, and child maintenance policy in the UK, serving around 20 million claimants. The new SCPS Contract is required to ensure continuing capability for the DWP to receive customer payments in a PCI DSS compliant manner and provide all Outbound Telephone calls for the DWP. The current DWP provision allows business groups to receive customer payments in a Payment Card Industry Data Security Standard (PCI DSS) compliant manner, i...

Buyer

Department for Work & Pensions

Value

£12,513,595

Published

29 Jan 2024

Closes

13 Mar 2024

Procurement details

Source

Find a Tender

Region

Westminster

Procurement method

Selective

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

72000000

IT services: consulting, software development, Internet and support

64200000

Telecommunications services

Lots

Lot 1 The Department for Work and Pensions: Secure Card Payment Services Procurement

£12,513,595

Through this procurement, the DWP is seeking to appoint a supplier who meets the following requirements: 1. Secure Card Payment Services (SCPS): The ability to take payments via inbound and outbound calls in secure fashion for 11,000 agents (with associated SIP Licences). 2. Outbound Call Services - Due to the current architecture, all Outbound calls will tr...

Delivery: United Kingdom

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.