Dispute Support - Enhanced Enquiries Service
The Housing Ombudsman Service will be leveraging this procurement under the Crown Commercial Service - Outsourced Contact Centre and Business Services under the following Lots: Lot 1 – Contact Centre. The Invitation to Tender will be published only to suppliers that have registered under the agreement of the above Lots only.
Buyer
Housing Ombudsman
Value
£1,300,000
Published
13 May 2024
Closes
13 May 2024
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
75112000
Administrative services for business operations
Lots
Lot 1 Dispute Support - Enhanced Enquiries Service
£1,300,000
The Housing Ombudsman is seeking a supplier who has provided an enquiries service to either an Ombudsman or within the regulatory service sector. The successful provider will be expected to cover a call centre and reception function for all incoming contact into the Housing Ombudsman Service. This scope aims to cover a number of Service Lines requirements. T...
Delivery: United Kingdom
Documents
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