Awarded Contractocds-h6vhtk-04161a

Dispute Support - Enhanced Enquiries Service

The Housing Ombudsman Service will be leveraging this procurement under the Crown Commercial Service - Outsourced Contact Centre and Business Services under the following Lots: Lot 1 – Contact Centre. The Invitation to Tender will be published only to suppliers that have registered under the agreement of the above Lots only.

Buyer

Housing Ombudsman

Value

£1,300,000

Published

13 May 2024

Closes

13 May 2024

Procurement details

Source

Find a Tender

Region

United Kingdom

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

75112000

Administrative services for business operations

Lots

Lot 1 Dispute Support - Enhanced Enquiries Service

£1,300,000

The Housing Ombudsman is seeking a supplier who has provided an enquiries service to either an Ombudsman or within the regulatory service sector. The successful provider will be expected to cover a call centre and reception function for all incoming contact into the Housing Ombudsman Service. This scope aims to cover a number of Service Lines requirements. T...

Delivery: United Kingdom

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.