Improving Customer Accessibility
Transport for London (TfL) is focused on ensuring all customers experience a positive journey, including those with physical, visual, audible and neurodivergent impairments. This means seamless end to end journey completions and if a problem is encountered, these customers know how to continue their journey and/or access support. At this stage, TfL is undertaking early market engagement, by inviting potential suppliers to complete a Market Sounding Questionnaire (MSQ) on improving customer accessibility. This MSQ i...
Buyer
TFL TRUSTEE COMPANY LIMITED
Value
Not provided
Published
20 Oct 2023
Closes
20 Oct 2023
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
60000000
Transport services (excl. Waste transport)
34000000
Transport equipment and auxiliary products to transportation
48000000
Software package and information systems
63000000
Supporting and auxiliary transport services; travel agencies services
72000000
IT services: consulting, software development, Internet and support
Lots
Lot 1 Improving Customer Accessibility
Value not provided
At this stage, TfL is undertaking early market engagement: • Understand what solutions exist and ready for implementation • Understand what technologies exist in other industries that might be applicable to this problem area • Gauge suppliers' interest, capabilities, and capacity to engage in a trial. Depending on market feedback, TfL may seek to process to...
Delivery: United Kingdom
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Contains public sector information licensed under the Open Government Licence v3.0.