Interpreter Services
Telephone Interpreter Services for 999 call takers and/or paramedic attending a patient.
Buyer
West Midlands Ambulance Service University NHS FT
Value
£30,000,000
Published
18 Dec 2025
Closes
20 Nov 2023
Procurement details
Source
Find a Tender
Region
Dudley
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79540000
Interpretation services
79530000
Translation services
Lots
Lot 1 Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services
£8,000,000
Telephone Interpreter Services for 999 call takers and/or paramedic attending a patient. Additional information: Award of a contract without prior publication of a call off competition in the cases listed below<br/><br/>The procurement falls outside scope of the regulations<br/><br/>Explanation:<br/><br/>Awarded via ESPO Language Services Framework 402_24 Lo...
Delivery: United Kingdom
Lot 2 Lot 2 - Face to Face Interpretation Services (Verbal)
£5,000,000
Services where a spoken language is converted from one to another via the use of a linguist in physical attendance, either consecutively, or simultaneously, between individuals or in groups. Additional information: Services delivered under this lot will be dependent on the location of customers and their respective assignments, therefore this lot is further...
Delivery: United Kingdom
Lot 3 Lot 3 - Face to Face Interpretation Services (Non-Verbal)
£5,000,000
Services where the communication of non-spoken language is facilitated via the use of a linguist in physical attendance, either consecutively, or simultaneously, between individuals or in groups. Additional information: Services delivered under this lot will be dependent on the location of customers and their respective assignments, therefore this lot is fur...
Delivery: United Kingdom
Lot 4a Lot 4a - Telephone Interpretation Services
£4,000,000
Services where a spoken language is converted from one to another via the use of a linguist over the telephone, either consecutively, or simultaneously, between individuals or in groups.
Delivery: United Kingdom
Lot 4b Lot 4b - Video Interpretation Services - (Spoken)
£3,000,000
Services where a spoken language is converted from one to another via the use of a linguist over the video or audio technology, either consecutively, or simultaneously, between individuals or in groups.
Delivery: United Kingdom
Lot 4c Lot 4c - Video Interpretation Services - (Non-Spoken)
£3,000,000
Services where the communication of non-spoken language is facilitated via the use of a linguist over video or audio technology, either consecutively or simultaneously, between individuals or in groups.
Delivery: United Kingdom
Lot 5 Lot 5 - Translation, Transcription and Additional Services
£2,000,000
Services where written media can be translated from one language to another. Audio files or other media can be transcribed, or written media can be transcribed into non-verbal language.
Delivery: United Kingdom
Documents
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