Out of Hours Call Handling Service
The Authority, is seeking to appoint a business partner to effectively and reliably deliver an Out of Hours Call Centre Handling Service Provision. This is for the handling of calls outside of the Authority’s own customer call centre operating hours in regard to the portfolio of properties it owns and manages and shall typically relate to the reporting of repairs, the triaging of such and associated raising of works orders with the Authority’s appointed repairs contractor’s. The services to be provided under the co...
Buyer
ORBIT GROUP LIMITED
Value
£300,000
Published
6 Dec 2024
Closes
23 May 2024
Procurement details
Source
Find a Tender
Region
Coventry
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79500000
Office-support services
79510000
Telephone-answering services
Lots
Lot 1 Out of Hours Call Handling Service
£112,780
The Authority, is seeking to appoint a business partner to effectively and reliably deliver an Out of Hours Call Centre Handling Service Provision. This is for the handling of calls outside of the Authority’s own customer call centre operating hours in regard to the portfolio of properties it owns and manages and shall typically relate to the reporting of re...
Delivery: East Midlands (England), West Midlands (England), East Of England, London, South East (England), United Kingdom
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