Complaints, Enquiries, FOI Case Management Solution - Request for Information
Essex County Council (ECC) seeks input from the market to develop future requirements for a Complaints, Enquiries and Freedom of Information (FOI) request Case Management Solution utilising modern, flexible, cost-effective technology solutions for better customer and user experience. A solution is required to manage: • FOI and Environmental Information Regulations (EIR) requests • Subject Access Requests (SAR) • Data breach Incidents • Local Government and Social Care Ombudsman and Information Commissioners Office...
Buyer
Essex County Council
Value
Not provided
Published
17 Oct 2023
Closes
17 Oct 2023
Procurement details
Source
Find a Tender
Region
Heart of Essex
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
48900000
Miscellaneous software package and computer systems
48810000
Information systems
48510000
Communication software package
Lots
Lot 1 Complaints, Enquiries, FOI Case Management Solution - Request for Information
Value not provided
Essex County Council (ECC) seeks input from the market to develop future requirements for a Complaints, Enquiries and Freedom of Information (FOI) request Case Management Solution utilising modern, flexible, cost-effective technology solutions for better customer and user experience. A solution is required to manage: • FOI and Environmental Information Regul...
Delivery: Essex
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.