Pipeline Noticeocds-h6vhtk-040766

Road User Charging Customer Management Services (CMS)

Transport for London (TfL) is considering how it might approach the future procurement and provision of services to deliver Customer Management Services (CMS) - formerly known as Business Operations (BOps) that support the current Road User Charging (RUC) network in London. This Prior Information Notice (PIN) for Expressions of Interest (EOI) requests information to assist TfL in understanding the current supply market and the technical knowledge, experience, capability, capacity, organisational and financial stand...

Buyer

TfL Capital Procurement

Value

£75,000,000

Published

3 Oct 2023

Closes

3 Oct 2023

Procurement details

Source

Find a Tender

Region

United Kingdom

Procurement method

Not provided

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

79512000

Call centre

Lots

Lot 1 Road User Charging Customer Management Services (CMS)

Value not provided

TfL operates and enforces several RUC schemes within Greater London. These schemes are focused on the improvement of air quality, tackling congestion, addressing the climate emergency and improving safety on all of London’s road infrastructure. The RUC schemes contribute to the delivery of the Mayor’s Transport Strategy. The RUC schemes and activities curren...

Delivery: London

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.